Senior Customer Regulatory Specialist (Salt Lake City, UT or Portland, Oregon) - 109554
PacifiCorp
Salt Lake City, Utah
senior
regulatory
regulations
analysis
management
regulatory
rate
expert
tariffs
communication
operations
data
technical
November 30, 2022
PacifiCorp
Salt Lake City, Utah
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
- Act as the lead analyst and/or project leader in the preparation of strategic analysis and planning to keep rules and regulations current with operational needs, policies, and practices. Identifies, recommends and drafts changes to associated rules and regulations. Prepares testimony, exhibits, and supporting documentation.
- Represent the Company in support of regulatory initiatives to regulators and/or their staffs, key community and customer groups, and to other company departments for the six state service territory.
- Provide updates to rate schedules to the rate department to keep current with operational needs and practices.
- Provide line extension application explanations to the rate department in support of cost allocation issues relating to application of line extensions.
- Prepare and presents training, communication, and system changes to support changes to rules or regulations.
- Independently perform analysis and prepares management presentations addressing capital investment impacts of line extension and network upgrade policies and tariffs on customers, developers and company. Also perform analysis and prepare supporting documentation for other changes to prices associated with rules and regulations. Present the company s position on various issues impacting company operations.
- Testify on behalf of the Company at General Rate Case hearings in six states. Develop direct testimony, exhibits, and responds to data requests; explaining complex issues to regulators in writing and in person.
- Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes for overall policies as well as complex customer issues.
- Act as top technical expert to both external and internal customers. Participate in policy changes making recommendations on behalf of the Customer and the Company.
- Collaborate with senior management, and with Government Affairs colleagues to establish company policy positions and communication strategies.
- Interpret rules and regulations for their application to internal and external parties. Provide support to key community and customer groups, and other company departments on issues related to tariff application, policy and service issues.
- Prepare form line extension and associated contracts for loads up to 1000 kVA, and reviews with legal, keeping current with line extension tariffs, corporate policy and legal directed changes. Maintain and update said contracts and supporting material online for use by field operations.
- Provide tariff support for contracts administrator for contracts for greater than 1000 kVA.
- Bachelor s Degree in Accounting, Finance, Business, Economics, Engineering, or a related field; or the equivalent combination of education and experience.
- A minimum of seven years of experience in line extension regulation, calculations and applications, revenue requirement preparation, simulation modeling, cost of service analysis, pricing analysis, financial analysis, or budgeting.
- Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
- Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
- Expert knowledge of research, analysis, and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
- Communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
- Ability to work with all organizational levels to influence actions and negotiate outcomes.
- Ability to listen and communicate effectively through oral and written means.
- Proficient with the use of personal computers to gather, analyze, and summarize data.
- Ability to travel.
- Advanced Degree.
- Familiarity with electric industry and issues affecting it.
- Familiarity with operations and engineering principles and issues and how they relate to application of the rules and regulations.
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